Refund policy

Returns & Cancellations Policy

Due to the nature of our fabric products we do not accept returns as we cannot guarantee the condition of the fabric once it leaves our facility.

However, if there is an issue with your order, please send an email to: help@amandasbundles.com with your order number and details about the issue. It is our goal to respond to you within three business days. Please be aware that at times of high volume this could be extended. We will get back to you ASAP. Your business is very important to us and we appreciate your patience.

We try our best to catch and eliminate fabric containing any major flaws, however occasionally a bundle may contain a small flaw or test hole. If a flaw is present, we try to ensure that the cut is generous and that plenty of usable yardage remains available. If you feel that your bundle contains a flaw that exceeds this, please contact our customer service team at help@amandasbundles.com and they will be happy to help.

 

Warranty

We do have a 14 day warranty window on order issues. Please inspect your entire order upon arrival and prior to washing. If you experience an issue with your fabric (that is not related to the actual sewing of it or personal preference) please contact us immediately so that we may send out a replacement or issue a refund. This would include holes upon arrival, missing, wrong fabric sent or flawed fabrics that have snuck past our shipping team.